In today’s fast-moving European retail landscape, it is crucial to stay on top of the latest insights on innovative customer experience solutions, reinvented retail models, e-commerce trends, and new retail technology.

Events are a great way for retail executives to quickly get up to speed with the ideas, insight and networks that allow them to lead through digital transformation and retail innovations.

Read this article to get an easy overview of some of the most popular 2020 retail events in Europe.

January 2020 Retail Events

Date: 28-29 January 2020
Location: Kalkscheune, Berlin, Germany
Ticket prices: from €699.00 for retailers to €2,850.00 for non-retailers

About the event:
Savant eCommerce Berlin is a data-informed digital commerce event for senior e-commerce executives.

Audience:
Attendees are CEOs, Founders, Directors, and Senior Managers from companies most of which have an annual turnover from 20 million to over 1 billion €.

Topics and tracks:
The event covers topics related to CX, digital transformation, and data-driven digital commerce.

Key topics include connecting with customers, using customisation to stand out in a competitive environment, building an immersive omnichannel strategy, fostering innovative digital transformation, reimagining the CDO, and overcoming challenges through creative solutions.

February 2020 Retail Events

About the event:
Refresh Retail is an annual retail conference in Copenhagen, Denmark. It allows its attendees to meet and listen to insights from leading retailers and bands from Denmark and beyond.

Audience:
This conference is aimed at anyone who is passionate about retail, whether working for or with a retail chain, brand, recruitment or retailer, including CIOs, CEOs, CMOs, CFOs, and CTOs.

Topics and tracks:
This event covers insights on customer types, reinvented retail models, engaging customers through community and social hubs, driving brand engagement through experiences, driving innovation, and driving traffic to stores through e-commerce.

About the event:
The goal of Europe 2020 is to cover trends and topics that drive the retail industry, and provide retailers with innovative blueprints addressing urgent and future-related issues like digitalisation, sustainability, carbon neutrality.

Audience:
This event is visited by professionals working in food retail, wholesale, interior design, visual marketing, merchandising, shopfitting, consumer and capital goods industries, architecture, design studios, stand construction, event, advertising, graphic design, skilled trades, fashion retail/fashion and apparel, restaurant chains and event catering, IT and security, shopping center operators, healthcare providers, banks, travel, entertainment, spa centres, and convenience stores.

Topics and tracks:
Europe 2020 tracks cover shop fitting and store design, retail technology, retail marketing, lighting, visual merchandising, food service equipment, refrigeration and energy management, as well as expo and event marketing.

Date: 27-28 February 2020
Location: QEII Centre, London, UK
Ticket prices: £99 – £499

About the event:
Retail Without Borders (RWB) is a conference bringing retailers panel and keynote discussions on a range of topics from mastering difficult territories to accelerating global online sales. It strives to remove the complexity of selling into new markets by providing insight and intelligence to empower and equip key decision makers.

Audience:
This event is attended by 2,000 retail delegates focused on international expansion.

Topics and tracks:
This two-day eCommerce event enables attendees to network with global marketplaces and hear case studies from successful online retailers as part of panel and keynote discussions.

March 2020 Retail Events

About the event:
Smart Retail Norway is a networking event tailored for retail leaders. It provides B2B matchmaking sessions to share solutions and ideas, and establish strategic business partnerships to maximize smart innovations in the retail industry.

Audience:
The audience of this event are industry leaders, top C-level executives and senior management responsible for business developments and growth strategies.

Topics and tracks:
This IndustryForum Retail covers bridging the gap between traditional and future retail, the influence of digital transformation on customer engagement, using retail data to gain customer insights, digital transformation in a multi-generational workplace, and the impact of sustainability on retail.

About the event:
eTail Germany is an event for DACH retailers interested in strategic takeaways on how to stand out from the crowd and deliver a seamless and personalised online shopping experience.

Audience:
eTail Germany is targeted at marketers, executives, customer insights, product development, digital innovation and business development departments.

Topics and tracks:
Topics covered at this event include delivering great CX for customer retention, embracing digital transformation, adapting to new market trends, mastering frictionless retail, delivering a personalized CX, getting closer to customers, AI as an enabler, customer empowerment, and planning for future growth.

Date: 10-11 March 2020
Location: Wicked Grounds, Amsterdam, Netherlands
Ticket prices: from €699.00 for retailers to €2,850.00 for non-retailers

About the event:
Savant eCommerce Amsterdam is a gathering of experts from Dutch brands and retailers who will share insights on how personalization can be leveraged to attract and maintain the loyalty of customers, as well as new ideas and case studies in international expansion and innovation.

Audience:
Savant eCommerce is aimed at all verticals in retail, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, entertainment, FMCG and all other digital professionals who want to keep up to date with all the latest trends and developments.

Topics and tracks:
Key topics at this event will be using data, best practices in CX, building an immersive omnichannel strategy, business expansion to Europe and China, profiting from marketplaces, and using the startup model to generate new ideas and business models.

About the event:
Absolute Retail Forum provides retailers with a platform to hear real brand stories, learn about technologies that matter, and gain insights on the pure retail experience.

Audience:
Absolute Retail Forum is an event for the retailers of all sizes and channels.

Topics and tracks:
Key topics at this event will be selling to generation Z, digital happiness and eCommerce, AI usage potential, bricks to clicks and clicks to bricks, mainstream AI, and big data and predictive analytics in retail.

About the event:
IndustryForum Retail offers highlights on digital developments and transformations in the retail industry. It allows attendees to dive deep into the latest insights and most innovative trends in the retail sector, from advancements in store concepts and leveraging AR technology to new sales channels.

Audience:
The audience of this event are business leaders and technology-driven decision makers from leading retail organisations, including Purchasing Directors, CEOs, Retail Operation Directors, Innovation Directors, CMOs, Heads of Retail, CEOs, Business Development Directors, etc.

Topics and tracks:
At IndustryForum Retail, attendees can learn more about moving from selling a product to selling a feeling, turning customer trust and privacy into competitive advantage, unlocking the business value of AR and VR, how conversational commerce will transform shopping, and how to bring cognitive computing and robots into the store.

Date: 19-20 March 2020
Location: RAI, Amsterdam, Netherlands
Ticket prices: free

About the event:
Home Delivery World is a retail logistics event. It covers topics relevant for European retailers, manufacturers and grocers facing challenges shipping domestically and cross-border through the last mile, white glove services and grocery eCommerce.

Audience:
This conference is attended by professionals working for supermarkets, online grocers, food delivery services, electronics and furniture retailers, ecommerce stores, department stores, clothing and beauty retailers, drugstores, entertainment and book stores, as well as subscription service companies.

Topics and tracks:
Home Delivery World tracks cover parcel shippers, heavy goods, supermarkets and heavy grocers, data and analytics, urban logistics, and cross border delivery.

Date: 25-26 March 2020
Location: Intercontinental O2, London, UK
Ticket prices: £999 + VAT for an individual ticket to £5500 +VAT for 10 tickets for retailers, £3000 to £8000 for non-retailers

About the event:
Retail Week Live is a two-day retail conference that provides leaders with the ideas, insight and networks to lead through digital transformation and win greater consumer spend.

Audience:
This event is attended by retail chief executives, directors, journalists, founders, innovators, and storytellers. They come from a range of disciplines and sectors, including CPGs, brands, D2C, start-ups, universities, and investors.

Topics and tracks:
Each session on this event’s agenda is assigned to a Tribe, including Digital Collaborators, Store Superheroes, Ethical Warriors, Customer Champions, and Talent Seekers. There will also be a curated tour of the Retail Week Live exhibition floor and Start-up Matchmaking to help connect retailers to start-ups with solutions that fit their needs.

Date: 31 March – 2 April 2020
Location: Hotel New York Palace, Budapest, Hungary
Ticket price: €2390 plus VAT

About the event:
The International TCG Retail Summit is a networking event for senior executives in the electrical retail sector. It covers the present and future retail trends, established values and innovation, best practice, and analysis.

Audience:
This event is attended by Presidents, CEOs, Managing Directors, Board Members, Heads of Procurement, Sales Directors, Key Account Directors, Marketing Directors, Chief Digital Officers, Head of ecommerce & omnichannel, Chief Customer Officers, Head of Retail Operations, Heads of In-Store-Experience and other senior executives in the electrical retail sector.

Topics and tracks:
This conference covers how voice assistance is changing shopping, bridging the chasm between online and physical retail, collaboration between retail and industry to boost efficiency, and customer experience through technology-driven omnichannel approach.

April 2020 Retail Events

Date: 28 April 2020
Location: Old Billingsgate Market, London, UK
Ticket prices: Free for retailers, £495 + VAT per delegate for landlords and agents for April only, £695 + VAT for 28th April and 29th September 2020, and £95 + VAT per delegate for property professionals under 30.

About the event:
Completely Retail Marketplace UK is an event where global brands come to meet with a diverse range of property agents, landlords, shopping centre owners and franchise operators to discuss the market and opportunities for space.

Audience:
Property agents and landlords looking to rent out sites, and retail and leisure brands looking for interesting spaces for their stores.

Topics and tracks:
The Soapbox sessions allow retailers to receive a 4 minute slot during the event where they can pitch their brand concept and site requirements to an assembled audience of property professionals.

Date: 29-30 April 2020
Location: Olympia, London, UK
Ticket prices: Free

About the event:
RetailEXPO is a an event on retail technology and digital innovation aimed at providing inspiration, thought leadership and relevancy in today’s omnichannel market.

Audience:
This event is aimed at retailers, brands and hospitality organisations looking for the right tools, solutions and advice on how to best run their business.

Topics and tracks:
RetailEXPO stages cover in-store and online payments, marketing and branding, IT and operations, brick and mortar in-store experiences, real-life case studies, masterclasses on new tech, and workshops for brick and mortar stores.

May 2020 Retail Events

Date: 13-14 May 2020
Location: Wicked Grounds, Amsterdam, Netherlands
Ticket prices: €599.00 – €699.00 for retailers, and €2,850.00 for solution providers

About the event:
Savant Supply Chain brings together Heads of Supply Chain, Logistics and Planning from Europe to explore real-life applications of digital tech including AI, RPA and IoT, to improve decision-making, and drive efficiency. It focuses on a range of emerging delivery solutions, enabling companies to build an agile delivery network that exceeds customer expectations.

Audience:
This event is aimed at European Heads of Supply Chain, Logistics and Planning.

Topics and tracks:
This event covers transforming supply chains to be customer-centric, upskilling staff and attracting the best supply chain talent, leveraging outsourcing and horizontal collaboration opportunities for operational synergy, driving efficiency gains with next generation technology like blockchain, RPA and IoT,
Using AI to power an intelligent supply chain with better decision-making and execution, and more.

Date: 28 May 2020
Location: Center for Management, Copenhagen, Denmark
Ticket prices: from DKR 2,995 for members to 3,795+VAT for non-members

About the event:
Future Foodservice gathers leading Danish and foreign foodservice innovators who are there to share insights and advice on how to succeed in the rapidly growing foodservice market.

Audience:
This conference is for all professionals who are curious about the future of foodservice – whether it is a food supplier, wholesaler, municipality, canteen, hospital, restaurant, office, or supermarket chain.

Topics and tracks:
Topics covered include insights into how to create success in a rapidly growing foodservice market, control the megatrends of time, and what we will eat now and in the future, and fresh results from new large foodservice study.

June 2020 Retail Events

Date: 2-3 June 2020
Location: Fabriken, Stockholm, Sweden
Ticket prices: from €699.00 for retailers to €2,850.00 for solution providers

About the event:
Savant eCommerce Stockholm 2020 is a retail conference for senior executives focused on the Nordics. It is a cross-industry event for all sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment.

Audience:
Attendees are C-level executives, Directors, Team Leads, and Managers from companies most of which have an annual turnover from 20 million to over 1 billion €.

Topics and tracks:
The topics at this event will include balancing profitability with sustainability, personalised shopping holiday experiences, good CX, understanding customer e-bodies, the need for an omnichannel revolution, understanding eCommerce problems, and future trends.

Date: 3 June 2020
Location: The Brewery, Stockholm, Sweden
Ticket prices: Free for retailers, 6,545 SEK + VAT per delegate for landlords and agents, and 1,045 SEK + VAT per delegate for property professionals under 30.

About the event:
Completely Retail Marketplace Nordics is an event where retailers can come and meet a diverse range of property brokers, landlords, shopping centre owners and franchise operators to discuss site opportunities within the Nordic region, or explore international opportunities if they are a Nordic retailer looking to expand outside of the region.

Audience:
Retailers looking for the right sites for their stores and property professionals looking for retailers to rent their sites.

Topics and tracks:
The Soapbox stage makes it easier for small or new retail brands to meet with the right property contacts and secure new sites. Property professionals can discover exciting and unique brands that would match their available sites, whether it be a bricks and mortar business, a kiosk, floor space or a pop-up with a niche space requirement.

Date: 16 June 2020
Location: Palacio Neptuno, Madrid
Ticket prices: Free for retailers, €495 + VAT per delegate for landlords and agents, and €95 + VAT per delegate for property professionals under 30.

About the event:
Completely Retail Marketplace Iberia is an event where global brands can meet a diverse range of the region’s property agents, landlords, shopping centre owners and franchise operators to discuss site opportunities.

Audience:
Property agents and landlords looking to rent out sites, and retail and leisure brands looking for interesting spaces for their stores.

Topics and tracks:
The Soapbox sessions allow retailers to receive a 4 minute slot during the event where they can pitch their brand concept and site requirements to an assembled audience of property professionals.

Date: 23-24 June 2020
Location: Queen Elizabeth II Conference Centre, London, UK
Ticket prices: £299 for retailers until 31 March, £599 for retailers from April on, and £2,599 for non-retailers

About the event:
eTail Europe is a two-day event designed to help retailers increase revenue and profit. It gathers over 70 speakers from Europe’s fastest growing, most disruptive, and most innovative retailers. Speakers are forward-thinking leaders ready to share their insights and tactical takeaways from the trenches, sharing the why, how, and what they would change next time.

Audience:
CEOs, Managing Directors, CDOs, CMOs, CCOs, Directors, and Heads from European retailers.

Topics and tracks:
eTail Europe covers topics related to actionable success strategies for omni-channel & digital retail, digital innovations that drive growth and insights on improving customer experience, data-driven marketing, and retail disruptors.

September 2020 Retail Events

About the event:
The Food Retail & Hospitality Expo serves as an annual forum for food retailers, foodservice operators and hospitality providers seeking to improve their competitiveness and business performance to discuss issues of interest with their counterparts, while also being able to meet with suppliers of equipment, technology, food and services offering possible solutions.

Audience:
Delegates at this event come from supermarkets, symbol groups, convenience stores, independents, online retailers, wholesalers, distributors, restaurants, hotels, cafe bars, food producers, catering and takeaway companies, and bakeries.

Topics and tracks:
This event will address issues such as attracting new customers; staffing retention and recruitment; modernising premises and facilities; and anticipating changing consumer preferences. It will also focus on how rising consumer concerns about health and wellness, convenience and sustainability are continuing to shape food retail and hospitality and how the industry is adapting to the impact of digital technology.

Date: 15 – 17 September 2020
Location: Paris Expo Porte de Versailles, Paris, France
Ticket prices: Free access for holders of an entry badge ordered online beforehand or in possession of an invitation card.

About the event:
Paris Retail Week incorporates a wide range of over 200 conferences, workshops and keynotes dedicated to sharing knowledge, experiences and best practices over three days. It also offers pitching, awards, Innovation tours, store tours and announcements of new innovations.

Audience:
Paris Retail Week is open to all retail and e-commerce professionals. The conference is mainly aimed at CEOs, MDs, Store Managers, Managers, Directors, Department Managers, Product Managers and Project Leads from textile, food, electronics, furnishings, cosmetics, DIY, games, finance, auto and hotel industries.

Topics and tracks:
To be announced, you might be able to find some information on this page.

About the event:
Savant eCommerce London is an event where top level speakers and industry leading executives discuss the latest trends, network and build meaningful relationships.

Audience:
eCommerce executives, experts and thought leaders from various sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment.

Topics and tracks:
Topics at Savant eCommerce London focus around what can be optimised across the customer journey to improve both customer experience and profitability. Attendees will get insights on the ‘small wins’ created by data-driven personalisation and conversion optimisation along the customer journey, as well as the collision of online and offline and how to redefine what profitability of eCommerce looks like under this new norm.

Date: 29 September 2020
Location: Old Billingsgate Market, London, UK
Ticket prices: Free for retailers, £495 + VAT per delegate for landlords and agents for April only, £695 + VAT for 28th April and 29th September 2020, and £95 + VAT per delegate for property professionals under 30.

About the event:
Completely Retail Marketplace UK is where global brands come to meet with a diverse range of property agents, landlords, shopping centre owners and franchise operators to discuss the market and opportunities for space.

Audience:
Property agents and landlords looking to rent out sites, and retail and leisure brands looking for interesting spaces for their stores.

Topics and tracks:
The Soapbox sessions allow retailers to receive a 4 minute slot during the event where they can pitch their brand concept and site requirements to an assembled audience of property professionals.

October 2020 Retail Events

Date: 21-22 October 2020
Location: Radisson Blu Scandinavia Hotel, Copenhagen, Denmark
Ticket prices: Not available

About the event:
eTail Nordic brings together the eCommerce leaders, innovators and disruptors who challenge convention and share their proven experience in delivering the truly seamless retail experience customers now expect. It offers a variety of interactive learning formats, from small group brainstorming to debates.

Audience:
This event is for Scandinavian eCommerce and multi-channel retail innovators. It attracts retailers ranging from big brand retailers like H&M Group and Ikea, to top local players like Ellos, Kicks and Dansk Supermarked Group.

Topics and tracks:
Tracks at eTail Nordic focus on eCommerce strategy, CRM innovations, attracting, engaging & retaining customers, and marketing & brand strategy.

Date: October 2020
Location: Palacio Neptuno, Madrid, Spain
Ticket prices: The first five retailers attend free, any delegates thereafter are charged at €95 + VAT per delegate, €595 + VAT per delegate for property professionals

About the event:
Completely Retail Marketplace CEE is an event where global brands can meet with a diverse range of property agents, landlords, shopping centre owners and franchise operators to discuss site opportunities for countries within this region.

Audience:
Property agents and landlords looking to rent out sites, and retail and leisure brands looking for interesting spaces for their stores.

Topics and tracks:
The Soapbox sessions allow retailers to receive a 4 minute slot during the event where they can pitch their brand concept and site requirements to an assembled audience of property professionals.

November 2020 Retail Events

Date: November 2020
Location: Denmark
Ticket prices: TBD, previously DKK 2,995 for members of Retail Institute Scandinavia or DKK 3,795 for regular tickets

About the event:
FMCG F@st Forward is a 1-day grocery conference in which some of Denmark’s leading grocery chains and brands share their insights and inspiration.

Audience:
Executives from leading Danish and Scandinavian grocery chains and brands.

Topics and tracks:
TBD

Date: 3-4 November 2020
Location: Cirkus, Stockholm, Sweden
Ticket prices: Not available

About the event:
IndustryForum Retail is a networking event that helps retail leaders keep up with highlights on digital developments and innovations in the industry, sive deeper into consumer journeys, and get the latest insights on enhancing customer engagement through smart technologies and solutions. 

Audience:
The audience of this event are top business leaders and technology-driven decision makers from leading retail organisations, including Purchasing Directors, CEOs, Retail Operation Directors, Innovation Directors, CMOs, Heads of Retail, CEOs, Business Development Directors, etc.

Topics and tracks:
Industry Forum Retail covers customer service personalisation with AI, sustainable logistic solutions, cross-brand collaborations to increase brand reach, responsible & reused consumption, and social shopping.

Date: 4-5 November 2020
Location: Barcelona, Spain
Ticket prices: Not available

About the event:
Savant eCommerce Barcelona is a retail event that will bring together 120+ senior eCommerce executives from leading retailers and innovative startups for two days of content and networking opportunities.

Audience:
This event is targeted at retail executives from fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment sectors who want to stay ahead of the latest trends and developments in eCommerce.

Topics and tracks:
At Savant eCommerce Barcelona, attendees will learn how to create integrated omnichannel experiences, how to use cutting-edge tech to offer the right products at the right price and time, how to use marketplace platforms to facilitate expansion, how to payment can help retailers understand consumers and build trust and loyalty, and how to drive engagement and sales by personalising marketing and refining consumer journeys.

Date: 18-19 November 2020
Location: Maritim Hotel, Berlin, Germany
Ticket prices: 1.490€ plus VAT for regular tickets, 900€ plus VAT for retailers, and 490€ plus VAT for young professionals (≤ 35 years old) in the retail trade and consumer goods industry or entrepreneurs.

About the event:
Retail World is an annual congress for German retail industry and its partners. It combines congress and trade fair programs, networking opportunities, and insights on interesting products & services at the “Retail World” convention.

Audience:
The audience of this event are managers from companies such as Abele-Optik, Aldi NORD, Alibaba, Amazon, C&A, Delhaize, dm-drogerie markt, Dumping Jack, ebay, Ferrero, Fissler, Fossil, Henkel, IKEA, Intersport, Jumbo-Markt, Lidl, L’Oréal, MediaMarktSaturn, Miele, Staples, SuperBioMarkt, Tchibo, The Walt Disney Company, Tom Tailor, Vodafone, etc.

Topics and tracks:
Retail World covers topics such as consumption, strategic restructuring, new working environments, digitisation of the value chain, in-store processes, artificial intelligence in retail, brand positioning & customer experience.

We hope that our overview of retail events in Europe is useful to you.

To keep up to speed with future retail events, insights and innovations, subscribe to our email updates.